Enterprise-class Technology Infrastructure
Customer experiences are central to the business of any consumer-centric enterprise. Experiture is built from the ground-up to provide fast, reliable performance while providing all the benefits of an enterprise-class platform: Scalability, connectivity, security, and fully managed hardware infrastructure and software.
Speed and Reliability
Experiture’s infrastructure, architecture and configurations were all created with performance in mind. Load-balancing, redundant storage, automated backups, uninterruptable power and continuous monitoring at our top-tiered data center all ensure that you can easily and predictably operate the platform with confidence from anywhere, at any time.
As you conduct ever more marketing with Experiture, your database can scale to millions of records with thousands of data points within each record – without breaking a sweat. No matter the size of your customer and prospect lists, or how many users are logged in, Experiture retains the same ease-of-use, speed and reliability as the first day you logged in.
The Experiture platform allows connections with systems through FTP servers, APIs and Web Services that can retrieve, add, or modify stored data in the Experiture platform. Whether you are retrieving customer purchases from an ERP or passing marketing performance reports into your BI environment, Experiture provides enterprise-class connectivity suitable for enterprises that demand the most flexibility.
At Experiture, we stay awake nights worrying about security, so you don’t have to. The availability, integrity, and security of your customer data – and the continuous predictable operation of your marketing programs – are not only central to your business, but critical to ours as well. Through its hosting partner, Experiture offers sophisticated encryption, continuous threat monitoring, advanced application security, SOC 2-level controls and guaranteed network availability – so you can have comfort that your data and marketing programs are safe and secure.
Managed Technology Infrastructure
Experiture’s technology infrastructure – from its physical and virtual servers, to its hardware and software firewalls, to the code-base itself – lives in a fully hosted, secure, SOC2-level data center. With top tiered security, effective controls, and business continuity procedures, you can be assured that your customer data and the continuous operation of your marketing programs are safe from threat.
Easy User and Permission Management
Also, Experiture account administrators have total control over user-level access. Provision roles, configure permissions and privileges, grant and restrict access to certain marketing programs or customer records, and more – without the need to call your IT department.